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Leading ‘Conversational AI’ Companies
According to market estimates, the worldwide conversational AI market would be worth approximately US$16 billion by 2024. It is expected that the main elements driving the market’s growth will be an increase in demand for AI-powered customer support services, omnichannel implementation, and lower chatbot development costs.
According to industry trends, the most prominent conversational AI providers are focusing on creating powerful chatbot solutions for their clients, as many enterprises have switched to achieve greater commercial possibilities.
The growing demand for scalable, simple-to-use and cost-effective conversational AI solutions is expected to fuel the global technology market’s expansion. As a result, I have compiled a list of conversational AI platforms to watch out for in the coming years.
Conversational AI Companies
1. SAP Conversational AI
SAP Conversational AI uses AI chatbots to automate corporate processes and improve customer care. You can quickly become the ultimate intelligent enterprise by rapidly developing powerful conversational agents. Companies may tap into the strength of SAP’s high-performance NLP technology, which can create human-like AI chatbots in any language.
SAP’s platform offers a simple user interface, collaboration, organisational accounts, versioning, and environments: the firm has created a bot platform that all teams can efficiently utilise. Thanks to an efficient bot construction process and full connectivity with the SAP software stack, you can launch your bot in days.
2. Kore.ai
Kore.ai is an enterprise-grade, end-to-end conversational AI platform that can be implemented on-premises or in the cloud, allowing businesses to rapidly and simply construct powerful chatbots without compromising privacy, security, or compliance. The company’s bots make digital interactions faster and more human and simplify and streamline work.
3. MindMeld
The MindMeld Conversational AI Platform is a Python-based machine learning platform that includes all algorithms and utilities needed to create high-quality conversational applications. MindMeld is designed for building conversational assistants that exhibit a deep understanding of a certain use case or domain while providing precious and versatile conversational experiences, having evolved over several years of building and deploying dozens of advanced interfaces.
4. AmplifyReach Chatbot
AmplifyReach focuses on real-world Artificial Intelligence applications (AI). The AI algorithms used by the organisation transform human communication into actionable context, intent, and interest. The AmplifyReach Catalyst platform analyses massive amounts of unstructured data into actionable knowledge. The Catalyst platform enables organisations to isolate scalability from headcount, making more informed decisions.
5. Mindsay
Mindsay developed its leading conversational AI platform to help organisations achieve better customer experiences through bots. The company intended to build a chatbot platform that would make chatbot development accessible to business customers while also improving, rather than disrupting, their existing processes.
Mindsay’s conversational AI chatbot solution now enables business users to utilise the full potential of natural language processing and AI technology without requiring any training. It is now possible to quickly create a chatbot to deliver better, real-time customer assistance on the messaging platforms.
Related: Chatbot technology and capabilities
